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Hello &  welcome to our auctions & store Cools and Tools!  For questions, please use eBay's "ask a question" link on the item page or include the item number & description.  Sundays are auction listing days with 100s of e-mails.  And though we will try, you may get a delayed answer on that day.  When possible, ask questions early.  Please bid on items you intend to pay for and that are in accordance with our terms and conditions.  Thanks and good luck!

Payment Is Expected Within 3 days Through PayPal unless other arrangements have been made prior to placing a bid.  Please do this through the "ask a question" link, right top!

New Buyers With Less Than 10 Feedbacks or a 95% or less rating must contact us before placing a bid or it may be cancelled at our discretion.  Skip this if you're a repeat customer.  If you fit the criteria above we reserve the right to charge a handling/packaging fee of $1.75 for items $20 to $40 but will then include free-insurance. Items over $40 will have regular shipping rates with free-insurance unless the auction goes over the next-insurance tier as explained below.  

US Shipping Policy:  The price quoted is for the lower 48 U.S.A., Alaska, Hawaii, Puerto Rico, and Guam.  We don't ship to APO or FPO boxes because online shipping isn't available.  Items with a starting bid or buy now price of $40 or more will include free-insurance through Auctiva or USPS.  However we reserve the right to adjust the shipping cost for all bidders if the auction bid goes above the next sent-insured tier.  Example starting bid is $40, Shipping cost sent-insured is $5.75, Item sells for $51 sent-insured cost is $6.25 additional handling/packaging fee would be .50 cents and so on depending on the ending bid.  Handling/packaging charges are based on USPS sent-insured rates.

International Shipping Policy  ( yes we ship ) and have carefully shipped items all over the world.  We only use the United States Post Office for international shipments and ship to confirmed addresses so make sure that yours is or we'll have to cancel your order.    Please click on the combined shipping and policies link 3 paragraphs down.

We Ship Mon - Fri Not Including  Holidays & generally the next business day after payment is made.  Occasionally it'll take 2 days or in rare instances 3 business days to submit your items to the postal service which have their own estimated delivery times after they receive the packages. Local pickup is available only on very large items that are too expensive or difficult to ship.  Please make sure your address in your PayPal account is updated & correct or there will be a delay in shipping which we do online. 

We Use The US Post Office Who Keep Raising Their Rates  Which we have no control over so please be kind when rating our shipping charges, we try to keep them as reasonable as possible but there are other associated costs to safely ship your items out.  Automatic tracking numbers are sent to you within 24 hours.  If  you don't receive one & want it, please use the "ask a question" link from "that page" or email and we'll send you one. (Not available for all international shipments.)

For combined shipping &  policies >>   click here for more info  

State sales tax applies to all Colorado buyers. Local buyers pay 7.4%  City/State tax.

Typos & Mistakes Happen Some Times, We're Only Human.  If anything doesn't match up or that you are unsure of, please email us before bidding so we can address your concerns.  We will not be held responsible for typographical errors such as stock numbers etc.

Feed Back Is Given About Every Ten Days " After It Is Received".  

Thank You For Your Interest and reading our terms and conditions.  We look forward to doing business with you and will do our very best to describe our items in a fair manner and package them to the best of our ability, then ship them out promptly.  If for any reason things do not go smoothly in any part of the transaction before or after the sale, just e-mail us and we will do our best to make it right.  We strive to earn your 5 star feedback rating and hope that we meet the bill.  If we do not and before leaving feedback please let us know through a simple e-mail or through the "ask a question link".